Information

Who We Are

New Dawn Base is operated by NDB LLC, Marysville, WA. You can reach us at info@1ndb.com.

What We Collect

- Order information: your name, shipping and billing address, email address, phone number, and payment information (payment details are processed by our payment provider – we do not store full card numbers).

- Email subscription: if you sign up for our newsletter, we collect your email address.

- Analytics: we use analytics tools to understand how visitors use our site – pages viewed, time on site, general location, device and browser type.

How We Use It

We use your information to process and ship your orders, respond to your questions, send you our monthly newsletter (if you subscribed), and improve our website.

Who We Share It With

We share information only with the service providers we need to run the business — our payment processor, shipping carriers (USPS, UPS), our email platform, and our analytics provider. We do not sell your personal information.

Agreement

By using 1ndb.com and placing an order, you agree to these terms. NDB LLC operates this site.

 Products and Pricing

We do our best to describe our products accurately, including ingredients and nutrition information. Prices are in U.S. dollars and may change without notice. We reserve the right to limit quantities or refuse any order.

Taxes

Applicable sales tax is calculated at checkout based on your shipping address and added to your order total where required by law.

Orders and Payment

Placing an order is an offer to buy. We confirm your order by email; we may cancel an order if a product is unavailable or if there is a pricing error. Payment is processed at checkout by our payment provider.

Shipping and Returns

See our Shipping Policy and Return & Refund Policy, which are part of these terms.

Food Safety and Your Responsibility

Our meals require preparation with boiling water. Follow the instructions on the pouch. Read every label before eating, especially if you have food allergies or dietary restrictions.

Intellectual Property

All content on this site — text, photography, recipes, logos, and the New Dawn Base name – belongs to NDB LLC and may not be used without our written permission.

Limitation of Liability

To the fullest extent permitted by law, NDB LLC is not liable for indirect or consequential damages arising from your use of this site or our products. Our total liability is limited to the amount you paid for the product in question.

Governing Law

These terms are governed by the laws of the State of Washington. Any dispute will be resolved in the state or federal courts located in Snohomish County, Washington.

Contact

info@1ndb.com

Cookies

Our site uses cookies to keep your cart working and to collect analytics. You can disable cookies in your browser, though parts of the site may not work correctly.

Your Choices

You can unsubscribe from our newsletter at any time using the link in any email. You can request a copy of your data, or ask us to delete it, by emailing info@1ndb.com .

Washington State Residents

Washington's My Health My Data Act and other state privacy laws may give you additional rights. Contact us at info@1ndb.com with any request.

Children

Our site is not directed at children under 13, and we do not knowingly collect their information.

Changes

We may update this policy. The current version is always posted on this page with its effective date.